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I'm trying to track a package, but it says it can't get information on it. The tracking number is 994421770481

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I've ordered an item on Amazon, and it sent me a mail tolding me the package was sent by SF Express and the tracking number was 994421770481. I've tried to track it, but it says you can't get the information. I'm the recipient and my name is Ludovica Anna Mattia. Can you hel me please?

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answered by (49.2k points)

Hi Ludovica,

There is no detail of your package status in our S.F. Express Tracking system. We suggest you contact Amazon customer center for more help.

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