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I've ordered an item on Amazon, and it sent me a mail tolding me the package was sent by SF Express and the tracking number was 994421770481. I've tried to track it, but it says you can't get the information. I'm the recipient and my name is Ludovica Anna Mattia. Can you hel me please?

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Hi Ludovica,

There is no detail of your package status in our S.F. Express Tracking system. We suggest you contact Amazon customer center for more help.

In order to track your package status quickly, please submit your question with the courier name and tracking number, our service team will help you track your package as soon as possible.

Disclaimer: We are not affiliated with any courier company. If you have questions about the delivery process, please contact the courier company.

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