Hi luthgard,
According to our EMS Tracking system, here is the latest status of your package:
| Local date/time | Activity | Location | Remarks |
|---|
| 17-Mar-2017 18:24 | Posting/Collection | 20001010 | |
| 21-Mar-2017 12:58 | Departure from outward office of exchange | GUANGZHOU | |
| 27-Mar-2017 08:50 | Arrival at inward office of exchange | MNL CMEC AIR | |
| 27-Mar-2017 08:50 | Held by customs | MNL CMEC AIR | |
| 20-Apr-2017 12:15 | Held by customs | MNL CMEC AIR |
As you can see, your package has been held by customs. We suggest you contact your courier custoner service for more help.